PRIVACY POLICY
Last Updated: June 2026
Protected Pools, Inc. respects your privacy and is committed to protecting the personal information you provide through our website, forms, phone calls, emails, and text messaging services.
INFORMATION WE COLLECT
We may collect:
• Name
• Email address
• Phone number
• Property address
• Pool and project information
• Service requests and inquiry details
• Communication preferences
• Information submitted through forms, calls, emails, and text messages
We may also automatically collect:
• IP address
• Browser type
• Device information
• Website activity and usage patterns
• Cookies and analytics information
HOW WE USE INFORMATION
We may use collected information to:
• Provide quotes and proposals
• Schedule appointments and consultations
• Coordinate installations and service visits
• Respond to customer inquiries
• Send project updates and service notifications
• Process warranty and support requests
• Improve our website and customer experience
• Send marketing communications when consent has been provided
SMS COMMUNICATIONS
SMS PROGRAM DETAILS
Protected Pools may send SMS messages regarding inquiries, quotes, project updates, scheduling, service notifications, maintenance reminders, customer support communications, and promotional offers when separately consented to.
Customers opt in by submitting a website form and voluntarily selecting the SMS consent checkbox.
Message frequency varies.
Message and data rates may apply.
Reply STOP to unsubscribe.
Reply HELP for assistance.
SMS CONSENT PRIVACY STATEMENT
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted.
Text messaging originator opt-in data and consent information will not be shared with any third parties.
INFORMATION SHARING
Protected Pools does not sell or rent customer information.
Information may be shared with trusted vendors and service providers who assist in operating our business, including:
• CRM platforms
• Scheduling and dispatch software
• Website hosting providers
• Payment processors
• Communication platforms
These providers may only use information as necessary to provide services on our behalf.
DATA SECURITY
We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or misuse.
COOKIES AND ANALYTICS
Our website may use cookies and analytics tools to improve website functionality, performance, and user experience.
Users may disable cookies through browser settings.
USER RIGHTS
You may request to review, update, correct, or remove personal information that you have provided.
For SMS communications:
Reply STOP to unsubscribe.
Reply HELP for assistance.
THIRD-PARTY WEBSITES
Our website may contain links to third-party websites. Protected Pools is not responsible for the privacy practices or content of third-party websites.
CHANGES TO THIS POLICY
Protected Pools reserves the right to update this Privacy Policy at any time. Any revisions will be posted on this page with an updated revision date.
CONTACT US
Protected Pools, Inc.
888-844-7665
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